Manage Site Permits
Track lake site permits — number, dates, status, uploaded PDF or photo, past seasons, and other sites that share the same permit number.
Updated September 16, 2026
Requires the Site Permits feature. If you do not see it, ask your OpsVara contact whether it is enabled for your account.
Site Permits tracks the regulator-issued record on a lake site — permit number, year, issuing authority, issue and expiry dates, fee, treatment dimensions, and a scanned document. It is not the customer-signed Permit Approvals workflow. Pool, lawn, and generic companies do not get this tab.
Open the list
Go to DirectoriesSite Permits. Click New Site Permit, pick the catalog lake, then the customer lake site. The add page says Choose the lake this permit applies to (ponds are not permitted).
Fill the regulator record
Required is Permit number. Set Status to Draft, Pending, Active, or Archived. Expired is computed from the expiry date — it is not a choice in that list. Year, Issuing authority, Issue date, Expiry date, fee, and treatment dimensions are optional. Click Save permit. Office-tier roles can edit; others see You can view this permit; only admins and office staff can edit.
Upload the scan
Under Uploaded permit document, click Upload document (or Replace document). Accepted files are PDF, JPEG, PNG, and WebP. This save is separate from Save permit. Empty copy is No scanned permit on file. Upload the regulator's PDF (or a photo of the paper permit) so it's one click away during an inspection. Permit document link is a different field for an
https://URL.
Past Seasons and sibling sites
Past Seasons appears only after history exists. The helper is Archived automatically when a new permit number or season is saved. Read-only. Changing number or year snapshots the previous identity. Editing the same number and year does not. Archived as a status is different — it hides the row from the default list until you change status.
When other active lake sites share the same permit number, the detail page shows Also on this permit: as chips. Saving Draft, Pending, or Active with a number copies that status to those siblings. On a grouped list row, Update Permit writes the shared fields to every site on that row.
Site page and the customer portal
On a lake site, Overview lists permit facts and Permit details →. Empty is No permit on file. Customers with a permit number on file can read Site Permits in the portal (number, year, issued, expires, and lakeshore/lakeward when present). They cannot upload, change status, or see Past Seasons.
If Permit Approvals is on for your company, the site permit may show Signed Permit Applications with a link to DirectoriesPermit Approvals. Recording regulator approval there can write the number, dates, and Active status back onto this Site Permit.
Verify it worked
Open DirectoriesSite Permits and find the lake site. Status matches what you saved (or Expired if the expiry day has passed). View uploaded document ↗ opens the scan. A second site with the same number appears under Also on this permit:.
If something is off
| What you see | What to check |
|---|---|
| No Site Permits tab | The feature is off for the company, or you are not on the aquatic industry. |
| Save is blocked | The site is not type Lake, or you are not office-tier. |
| Past Seasons is missing | You have not yet changed permit number or year (or fully cleared a numbered permit). |
| Default list hides a row | Status is Archived. Include Archived in Status, then set Active to bring it back. |
Frequently asked questions
Can I save a permit on a pond?
No. Permits apply to lake sites only. The add flow says ponds are not permitted. Change the site type to Lake and link the catalog lake before you save.
Why did Expired appear? I never picked it.
Expired is not a status you store. When today's UTC calendar day is after the expiry date, the list shows Expired automatically. Extend the expiry date, then set Draft, Pending, or Active again.
Is this the same as Permit Approvals?
No. Site Permits is the regulator record on the lake site (number, dates, scan). Permit Approvals is the customer-signed application workflow (Enterprise). On a site permit you may see Signed Permit Applications when that feature is on.
Related guides
- Add a Customer and a SiteCreate the account you work for and at least one service location so you can quote, schedule, and invoice.
- Set Who to Call and the Site PhotoPut billing contacts, who crew should call on arrival, and the site photo on file — then log a call so the next person sees it.
- Find a SettingJump to the Settings tab you need — Company, Team, Billing, Work Types, Taxes, Automations — without duplicating those how-tos.