Find a Setting

Jump to the Settings tab you need — Company, Team, Billing, Work Types, Taxes, Automations — without duplicating those how-tos.

Updated August 31, 2026

Open Settings. The sidebar groups tabs as Account, Organization, and Operations. SettingsSetup Wizard sits above those groups when you still have setup to finish.

  1. Use the wizard for first-time setup

    SettingsSetup Wizard walks required company steps plus later Optimize items (portal, dispatch, vehicles, and more). It remembers where you left off.

  2. Jump to the tab that matches the task

    Use the map below. Field crew only see Account (plus Notifications). Suspended companies are limited to Billing and Security.

Account

My Account, Availability, Security, My Feedback, Notifications — your user, not the company.

Organization

TabOpen this help
CompanySet up your company profile
Team / RolesInvite your team
BillingPlan, add-ons such as Advanced Reporting, accepted payment methods
Customer PortalInvite customers to the portal
Customer NotificationsEmail/text toggles per event, including Portal invite
TaxesUse-tax jurisdictions and rates (every plan)
AutomationsAutomatically send draft invoices
IntegrationsConnected apps (when your plan includes them)
SOLIVENPrompts and assignment settings
TrainingTraining library when that feature is on

Operations

TabOpen this help
Dispatch / VehiclesDepot and groups for Dispatch; trucks for clock-in
Work TypesCadence, contract-on-approval, photos, visit checklists, one-off jobs — also schedule a visit
Skills CatalogSkills SOLIVEN uses with work types
Templates, Terms & BillingQuote/contract templates (Help path: SettingsQuote Templates)
Chemical BillingBill chemicals used on invoices
Water ChemistryPool target ranges
Care SchedulePeriodic add-on tasks when that feature is on
Vehicle CountsInventory stock checks on trucks

Prices themselves are not a Settings tab — they live under Sales and BillingPricing. See Set your prices.

Verify it worked

The tab you opened matches the table, and a change there (for example Company name) shows on the next quote or invoice PDF you generate.

Frequently asked questions

I do not see Company or Team. Who can?

Company is for office-tier roles (and Super Admin). Team, Roles, and most Organization tabs are for people who can manage users — typically Admin and Office Manager. Everyone signed in still has Account (My Account, Availability, Security, My Feedback, Notifications).

Where did Quote Templates go?

The Operations tab label is Templates, Terms & Billing. Help links that say Settings → Quote Templates open that same tab.

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