Complete a Lawn Treatment Visit

A Lawn Treatment visit records what you saw, what you applied, and how much, so you have an application history for every property. In the mobile app the visit runs:

Arrive → Before Photos → Symptoms → Plan → Parts Used → After Photos → Complete

Parts Used only appears when your company has Inventory, which is on the Crew plan and above.

Walk the visit

1. 1

   Arrive

   Open the job from Jobs, tap Start Job, check the property, and tap Start Visit to check in.

2. 2

   Before Photos

   Take pictures of the weeds or problem areas. At least one is required — the app shows "Add at least one before photo to continue." until you add it. If your company has a symptom list, Ask Soliven suggests symptoms from these photos.

3. 3

   Symptoms

   Under Symptoms Observed, tap the weeds and turf problems you see, then tap Build Plan. Symptoms are optional, but they are what the plan matches products to. An empty list means your office has not added symptoms yet under Settings → Symptoms.

4. 4

   Plan

   The plan lists the products your company uses for those symptoms, each with a recommended amount (Rec:). Type what you actually used in Actual amount. Add anything else you applied from Add from inventory. When it is right, tap Sign Off.

5. 5

   Parts Used

   Log supplies you pulled from the truck that are not part of the treatment — a spreader part, PPE. They come off stock when you finish the visit.

6. 6

   After Photos

   At least one after photo is required before you can check out.

7. 7

   Complete

   On Wrap Up, fill in Application Details. Application Type is required — until you pick one the app shows "Application Type is required." When the property has a size on file, Coverage Area starts at that size in square feet; change it if you treated a different area. On a Not Applied visit both are optional. Then add Completion Notes — for example "Spot-treated crabgrass along driveway" — and tap Complete & Check Out.

When you did not apply anything

Rain, a customer who waved you off, or a lawn that did not need it — record it rather than skipping the visit. On the Plan step, switch from Applied to Not Applied and pick the reason:

• No symptoms
• Inspection only
• Weather conditions
• Client doesn't want it
• Other

Add anything the office should know under Note. The note is required when the reason is Other — without one the app shows "Add a note when the reason is Other." Then tap Sign Off. No products are logged for that visit, and the reason and note are kept with it.

From a computer

The same visit runs on the web from the job's Start Job button. The steps there are Treatment Plan and After Job Photos, the products field is Actual Amount with an optional Reason if Different, and the button is Sign Off Treatment Plan. On the web you must sign off the plan before you can check out.

What the office sees

On the job's Work Details tab, Visit Details shows the Application Type and Coverage Area you recorded. It fills in as soon as you save them, even before you check out.

Open the job in Jobs and choose the Chemical Log tab. Each product you logged shows as its amount and unit with Applied by and your name. A visit where nothing was logged shows "Nothing logged on this visit yet".

If the visit bills after each visit — the default for treatment rounds on a new Lawn Care account — checking out drafts the invoice for the office to review.